Question 1

What is Rapido?

Accepted Answer

Rapido is freight quote comparison software for Australian importers and exporters who ship regularly. Request one RFQ across your existing forwarders and compare freight, origin and destination charges so you can see the true total before you decide.

Question 2

Is Rapido a freight forwarder?

Accepted Answer

No. Rapido does not move cargo and does not replace your suppliers. It is the system businesses use to request and compare freight quotes across their existing forwarders.

Question 3

Who is Rapido for?

Accepted Answer

Rapido is built for importers and exporters who ship regularly. If you are managing freight every month, structured RFQs and side-by-side comparisons save time and make pricing decisions clearer. If you only ship occasionally, it is probably not for you.

Question 4

How does Rapido work?

Accepted Answer

You send one structured RFQ to multiple forwarders. They respond in a consistent format. You compare freight, origin and destination charges side by side, then decide with the true total in view.

Question 5

What is the difference between a Tender and a Spot Quote?

Accepted Answer

A Tender is for a corridor or rate card, with validity dates and one or more lanes. A Spot Quote is for a specific shipment. Both use the same comparison idea: one request, comparable responses, true total in view.

Question 6

Do my forwarders need a Rapido account?

Accepted Answer

Not to quote on an RFQ you sent them. You invite your existing suppliers; they can open that request through a secure link and submit rates. A full supplier account is only needed if they want the wider Rapido workspace.

Question 7

Do I have to leave my current suppliers?

Accepted Answer

No. Rapido is built around the forwarders you already use. You invite them to each RFQ. You can also open a request to Rapido Marketplace if you want Verified suppliers to quote as well.

Question 8

What charges does Rapido compare?

Accepted Answer

Freight, origin and destination charges, in the same structure across suppliers. That is how you see the true total instead of comparing a freight line in isolation.

Question 9

Can quotes come in different currencies?

Accepted Answer

Yes. Suppliers can quote in their own currency. Rapido can show mixed-currency offers in one comparison currency so you are ranking like with like, while the submitted rates stay in the original currency.

Question 10

Does Rapido choose the winner?

Accepted Answer

No. You compare, then you award. Rapido does not pick a forwarder for you and does not move the cargo.

Question 11

What is Rapido Marketplace?

Accepted Answer

If you turn on Open to Rapido Marketplace, Rapido Verified suppliers can find that RFQ and quote, on top of the suppliers you invited yourself. You stay in control of who is invited and who wins.

Question 12

What is Rapido Lane?

Accepted Answer

Rapido Lane is an assistant inside Rapido for logged-in customers and suppliers. It can help draft an RFQ, summarise responses, and explain freight terms. It is not a standalone chatbot, and it can make mistakes, so you should check the work before you send or submit.

Question 13

How do I get started?

Accepted Answer

Book a demo and we will walk through Rapido with your lanes and suppliers. There is no public self-serve signup for the full product; we set you up after that conversation.

Question 14

Is Rapido only for Australian businesses?

Accepted Answer

Rapido is built for Australian importers and exporters who ship regularly. Your corridors can still be international. Occasional or one-off shippers are not the primary audience.

Stop comparing freight quotes without seeing the full cost

How Rapido works

Who Rapido is for